Terrible!

Terrible!

This rental car company is terrible!!

I rented a car at Ljubljana airport in Slovenia.
The 1st car they prepared was already broken.
When I drove the car, I heard engine noise.

I asked them to change to another car.

The second car was no problem.
But 2 month after returning the car, they charged me over 500€!! although I have never damaged it.

I can't understand why they informed me so late!

On top of that, the attached photos shows just tiny something.
It would be quite difficult to identify whether it is damage or dirt.

I have mailed them to confirm it, but they haven't replied.

If I had used the 1st car, they would have charged me more for the engine noise.

Now I am disputing them.

They are redicuous!!