Afpersing praktijk bij Goldcar Barcelona airport
Yesterday on Barcelona airport I had a bad experience with the lady at the Goldcar desk. My Visa creditcard did not show my first name in full so the deposit could not be charged to my card. Despite the fact that my drivers licence and my pasport both showed my full first name, this was not acceptable for the lady and I did not receive the car. Only if I paid a Goldcar insurance which could be paid with the same credit card which they did not accept for the deposit!!
I told the lady that I already had a full insurance paid earlier during the booking. After many words I walked away full of frustration. No car and they cashed my reservation 😡.
This company is bad and tries to steal money based on their own set of mean regulations. Never again will I go to Goldcar; hopefully many of you that read this will choose a reliable, more expensive, company. And please read the small letters !!! In the agreement before signing or paying in advance
Sterke punten
Very good in robbing money from customers
Zwakke punten
No weak or customer friendly signs noted. They don’t care if you are stuck
Bezoek Goldcar Reviews over Goldcar