I rented a car via Economy Car Rentals at GOLDCAR for our summer holiday in Italy in 2019. Our holiday started as soon as we stepped into the car towards the airport. As soon as we arrived in Italy at the rental car company our holiday appeared to have ended before it even started
GOLD CAR just commented � after seeing the voucher, my drivers license, passport and credit card � that my credit card did not display my first name fully spelled (which is complete nonsense as credit card company�s � at least in the Netherlands � just don�t do that). It�s in our terms he said, which it is not appeared afterwards. I know I had to present all previously mentioned and I was completely prepared, however I did not expect this response. Economy Car Rentals could not help remotely they said, moreover prices have risen to 10 times as much when booked locally, which was possible using my creditcard showing my last name fully spelled and one initial. No problem sir� Even at GOLDCAR I could use that same creditcard if booked locally, if I paid 10 times as much. It felt like a bad dream. Mafia practices (as other rental companies knew I was in need of a cart hey all charged me the same amount�.)�.
Imagine yourself: �You are in a foreign country, with your family, little kids included, waiting for the rental we booked and paid for via an intermdiairy. But �nothing�, that�s what you�ll get� And all rental companies respond identically, as if agreed upfront��.
Bottom line
You could make reservations at Economy Car Rentals. It�s cheap, it usually works, but if Rental companies start making trouble, don�t expect Economy Car Rentals to help you out.
GOLDCAR is in all options a bad choice. I should have choosen another company immediately after checking out the GOLDCAR company before booking anything. GOLDCAR is definetly a no go company. They leave you, offend you, don�t provide you with a car for a reasonable price, they want to rip you off�.
Why post this?
To warn other friendly travellers that want to book an economy-friendly rental. Just do NOT choose GOLDCAR.
Sterke punten
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