Stole money from us

Stole money from us

I recently had an incredibly frustrating and disappointing experience with Goldcar, and I feel compelled to share my story to warn others about their unprofessional and unethical practices.

During my rental period, I was accused of causing damage to the vehicle I had rented. However, I knew for certain that I had returned the car in the same condition as I received it. To support my claim, I had taken several videos as evidence, clearly showing the undamaged state of the vehicle before returning it.

After presenting the videos to the company as proof of the car's condition, I expected a prompt response and a resolution to the issue. However, instead of addressing the matter professionally, they chose to remain silent and completely ignored my attempts to communicate with them. This lack of response left me feeling frustrated and ignored, and it further confirmed their disregard for customer satisfaction and basic ethical conduct.

The lack of accountability and transparency displayed by Goldcar is simply unacceptable. As a customer, I expected to be treated fairly and respectfully, especially when providing clear evidence to support my case. Their complete silence and failure to rectify the situation has left me deeply dissatisfied and disillusioned.

I strongly advise potential customers to exercise caution when considering renting from Goldcar. Their unprofessional behavior, failure to take responsibility, and lack of communication demonstrate a total disregard for customer satisfaction and basic business ethics.

I sincerely hope that sharing my experience will help others avoid the frustration and disappointment I have endured. There are plenty of reputable car rental companies available that prioritize customer service and integrity, and I encourage you to explore those options instead.

Sterke punten
Cheap

Zwakke punten
no communication
bad service
not honest...