Yep, its a scam folks

Yep, its a scam folks

*Very* heavy hard sell when I arrived with Stephanie in Alicante threatening several times to charge me 300 euros if there was even a 'tiny scratch' anywhere if I didn't take out their full insurance. The agents are obviously all be commission based.

The credit card was new and hadn't received the pin yet. Stephanie refused point blank to call the credit card company to make the transaction over the phone instead. So we were forced to pay their rip off 234 euro insurance for 2 weeks as we're stuck with two young girls 3km from the terminal. They seem to knowingly exploit their remote location to leave families with little other options.

Staff refused to provide the names of managers also.

The petrol policy is another rip off forcing your to pay for a full tank upfront at *their* rates with a ridiculous hidden 'refuelling' charge of 35 euros. To claim back any unused petrol you must send them an email later on apparently and the will not pay when you return the car. I have very low hopes of getting any of this back.

Hidden charges galore!

My worst experience of car hire in 20 years of going to Spain. When we hired the car there were by the sounds of the things 3 other disgruntled customers (two Spanish and one French) all arguing also with the Drivalia staff.

Avoid like the plague folks. Basically, you *will* end up paying more than the advertised price. I simply can't believe the other reviews here

Sterke punten
Easy to book

Zwakke punten
Exploit young families
Hard sell sales tactics
Rip off insurance

We had the same bad experience with Drivalia Alicante Airport!! Very agressive when we didn’t want to pay 280 euros for extra insurance…..which we already payed for when we Made the reservation for this car online….very unfriendly…